Shipping Policy. Fast & Secure Shipping Across India

A Legal Disclaimer

Thank you for visiting and shopping at DEPTH BY CTS3D. The following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy - The Basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

1. Shipment Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Domestic: 5-7 Business Days [Amount/Calculated]
Expedited: 2-3 Business Days

Delivery delays can occasionally occur depending on the courier partner and destination.

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes
Creonimus Technology Solutions LLP (CTS3D) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages
If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. You may also reach out to our support team at support@cts3d.com with photos of the damage to see how we can assist.
6. International Shipping Policy
We ship globally. Please note that international transit times vary significantly based on the destination country’s customs processing.